Resources

Coming Soon: Practical Recovery Guidance for Individuals and Organizations

This upcoming four-part guidance series offers concrete tools to navigate injury and recovery, for both individuals and organizations, before and after an incident.

Individuals | Pre-Incident

Prepare for the unexpected.
Ten Considerations to strengthen your readiness.

Learn More

Individuals | Post-Incident 

Recovery is your new project.
Ten Considerations to help you rebuild and heal.

Learn More

Organizations | Pre-Incident 

Prevention is a leadership responsibility.
Ten Considerations to improve your duty of care.

Learn More

Organizations | Post-Incident 

Response defines reputation.
Ten Considerations to guide ethical, effective support.

Learn More

These tools will be published once funding is secured.

Support the creation of this guidance through Proper Support

Individuals

Before an Incident

“Everyone thinks they might win the lottery. Nobody thinks they’ll be injured.”

These Ten Considerations prepare you to face the unthinkable — so if it happens, you’re not starting from zero.

Create a personal risk plan with financial, legal, and psychological readiness.

Build the network that could carry you through a worst-case scenario.

Understand your entitlements, responsibilities, and support gaps before you need them.

This tool is part of a larger effort to change how recovery is supported in aid work.

Join others funding Proper Support’s initiatives — and help make this possible.

After an Incident

Recovery doesn’t just happen — it must be resourced.

These Ten Considerations help you navigate the fog after trauma and rebuild a life with dignity, support, and direction.

Assemble your recovery team — legal, medical, psychological, peer, and practical.

Navigate systems (insurance, HR, legal) while managing the emotional terrain.

Set boundaries, pace yourself, and protect your energy as you heal.

This tool is part of a larger effort to change how recovery is supported in aid work.

Join others funding Proper Support’s initiatives — and help make this possible.

Organizations

Before an Incident

The best time to buy a fire extinguisher is before the fire.

These Ten Considerations help organizations prepare for the ethical, legal, and operational impacts of a staff incident.

Strengthen systems through tabletop simulations, policies, and governance.

Resource recovery support in advance — not just crisis response.

Train managers to recognize risk, moral injury, and trauma before harm compounds.

This tool is part of a larger effort to change how recovery is supported in aid work.

Join others funding Proper Support’s initiatives — and help make this possible.

After an Incident

When injury strikes, integrity is tested.

These Ten Considerations help organizations respond with transparency, care, and survivor-centered leadership.

Mobilize immediate support: medical, psychological, legal, and family liaison.

Conduct fair reviews using principles of natural justice.

Show accountability and solidarity — not spin or silence.

This tool is part of a larger effort to change how recovery is supported in aid work.

Join others funding Proper Support’s initiatives — and help make this possible.

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Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.

Contact Us

I agree to the Privacy Policy.

Terms, Conditions, and Disclaimer

Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.