For Individuals

Aid work often pushes people to their limits.

When aid workers are injured, kidnapped, harassed, traumatized, or killed, the systems meant to support them, or their families, fall short too often. Proper Support helps those who’ve fallen through the cracks and brings learning forward to make aid work safer and therefore more sustainable.

WE HELP INDIVIDUALS:

Understand your rights and options

We clarify what support you may be entitled to and help you make informed decisions about your next steps.

Build a bespoke recovery team (legal, psychological, medical, and coaching)

We connect you with trusted professionals tailored to your specific needs, so you’re not navigating recovery alone.

Navigate insurance, legal claims, and organizational processes

We walk with you through complex systems and help remove obstacles that stand between you and fair treatment.

Regain control over your life and healing

We help you move from crisis to clarity, with support that’s paced to your recovery and grounded in your goals.

HOW IT WORKS

We’ll listen

We start with a free consultation. We’ll listen. We’ll help you assess your situation. And we’ll recommend next steps based on your needs.

What does support look like? Sometimes it’s helping someone gain access to trauma therapy in a language they speak. Sometimes it’s getting a medical evaluation accepted by a resistant insurance company. Sometimes it’s finding legal counsel after being wrongfully terminated. Whatever the situation, we adapt to what you need.

Recovery becomes your most important project. We help you build the right team.

NON-PROFIT ENTITY

Proper Support Trust

Proper Support Trust, our Canadian non-profit, was created to keep recovery services accessible. We collect donations to offset costs and adapt fee structures so that financial means do not determine who receives support.

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Terms, Conditions, and Disclaimer

Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.

Contact Us

I agree to the Privacy Policy.

Terms, Conditions, and Disclaimer

Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.